RGPD

IMPORTANT GDPR Legislation Changes

We need to ensure you are happy in the way in which we communicate with you. We now have 5 different categories that form the basis of our client communications so we can be very specific in what we do and don’t send you.

Legitimate Business Interests

• Appointment Reminders
• Health Check Reminders
• Medical report and health check
• Patients care follow-up
• Reviews and Surveys

We deem these categories as ‘legitimate business interests’. This means we think they are critical for us to provide you and your pet the best possible healthcare service.

For each of the above you can choose to be contacted by text/SMS, email or letter (or a combination of all three) or not contacted at all.

How do I review and change my communications preferences?  

To review your communications preferences please contact the Practice reception team (either in person or over the phone) and they will update them immediately. If at any point you change your mind in the future, we can change them again as required.